Contact Center

Your custom contact center solution awaits.

Contact center staffing and optimization made easy.

Need agents? Want help optimizing your current team? Or, need to outsource part or all of your call centers? Our contact center division, KellyConnect, has you covered.

Drawing from a full spectrum of available solutions, KellyConnect helps contact centers overcome their most pressing challenges. By providing tailored solutions that fit each team’s needs, our contact center professionals help managers achieve the results they desire.

Solutions

One partner, endless support.

Workforce Management

We’ll bring the right tools and best practices to help you optimize your team and processes for success.

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Learning Management

Get assessments, instruction design, delivery, and a world-class learning management system.

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Performance Management

Unlock the data needed to make informed decisions for key areas of your operation.

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Interaction Management

Optimize your team’s processes and channel mix for a positive customer impression every time.

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We’re here to help.

We’re experts at hiring and managing high-quality contact center talent. Contact us to discuss your team’s unique needs.

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Industries we support:

Help/IT Service Desk

Customer Service

Consumer Product Support

HR & Employee Benefits

MedTech

Manufacturing

Finance

We know recruiting – and contact centers.

As a division of the 75-year-old staffing firm Kelly, we have three times more recruiting and hiring experience than anyone else in the contact center solutions space. What’s more, with many former contact center leaders on our team, we understand your day-to-day challenges because we’ve been there.

# 1

for U.S. temporary staffing, according to Forbes.

90%

of our clients have been with us for 10+ years

years on Flex Jobs’s Top Remote Job Employers list

Let’s solve your workforce challenges today.

We create limitless opportunities by successfully connecting you to the people and solutions you need. Let’s talk about how we can help your business thrive.

Contact Center

Your custom contact center solution awaits.

Contact center staffing and optimization made easy.

One partner, endless support.

Workforce Management

Learning Management

Performance Management

Interaction Management

We’re here to help.

Industries we support:

We know recruiting – and contact centers.

for U.S. temporary staffing, according to Forbes.

of our clients have been with us for 10+ years

years on Flex Jobs’s Top Remote Job Employers list

Let’s solve your workforce challenges today.

Let's Talk!